Shipping & Returns
We aim to provide you with clear information regarding our delivery process and return policies to ensure your shopping experience with us is seamless and enjoyable.
Delivery Information
Shipping Methods
Orders are typically delivered within 2-5 business days. Orders can be tracked once dispatched
Shipping Costs
Shipping costs vary depending on the shipping method selected and the destination. You will see the applicable shipping charges during the checkout process before you finalize your order.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us and we will look to rectify as soon as possible.
Condition of Items: Returned items must be unused, unopened, and in their original packaging.
Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation.
Refund Process: Refunds will be issued to the original form of payment within 7-10 business days after we receive the returned item(s).
Return Shipping: Customers are responsible for return shipping costs unless the item(s) received were damaged or incorrect.
How to Initiate a Return
To initiate a return, please contact our customer service team via email. Provide your order number and details about the item(s) you wish to return. Our team will guide you through the return process and provide instructions for returning the item(s) to us.